Customer Service Center

Lost or Stolen Cards

To report a lost or stolen Standard Chartered Debit Card, please contact a customer service representative during normal business hours at (209) OTB BANK.

During non-banking hours and holidays, please call toll-free at (866) 546-8273, 24 hours a day. You will be asked for the last 4 digits of your card number.

Reorder Checks

To reorder your checks online, please visit this site.

Routing Number

The routing number of Standard Chartered is 121144146.

Courier Services

When you don't have time to get non-cash deposits or important documents to the bank, we bring the bank to you with our commercial courier service.

  • Our services are available to meet your needs -- we're here for you daily, weekly, or "on-call"
  • Pick-ups are transported in sealed bags and are opened only by authorized bank personnel – so your safety and security are always assured
  • Enjoy same-business-day processing for pick-ups by our bank couriers – this eliminates the usual 2:00 pm cut-off and last-minute trips to the bank
  • Customers with significant cash needs can arrange armored car service, billed at Standard Chartered's discounted rate