Customer Service Center
Lost or Stolen Cards
To report a lost or stolen Standard Chartered Debit Card, please contact a customer service representative during normal business hours at (209) OTB BANK.
During non-banking hours and holidays, please call toll-free at (866) 546-8273, 24 hours a day. You will be asked for the last 4 digits of your card number.
To reorder your checks online, please visit this site.
The routing number of Standard Chartered is 121144146.
When you don't have time to get non-cash deposits or important documents to the bank, we bring the bank to you with our commercial courier service.
- Our services are available to meet your needs -- we're here for you daily, weekly, or "on-call"
- Pick-ups are transported in sealed bags and are opened only by authorized bank personnel – so your safety and security are always assured
- Enjoy same-business-day processing for pick-ups by our bank couriers – this eliminates the usual 2:00 pm cut-off and last-minute trips to the bank
- Customers with significant cash needs can arrange armored car service, billed at Standard Chartered's discounted rate